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COVID-19 Measures

ARRIVAL AND CHECK-IN

When entering the country, the EU's digital Covid certificate (Green Pass) or an equivalent certificate (that proves that you are fully vaccinated, have recovered or have tested negative) is not required.

Cancellation insurance

For more information about the cancellation insurance, please consult the following document.
If you would like to know the cost of the cancellation insurance you can consult the following link.

Cancellation terms and conditions

If you do not arrive at all or arrive late or leave early, the following cancellation terms and conditions apply:

  • up to 15 days before arrival cancellation is free of charge
  • between 14 and 8 days before arrival we charge 40% of the total price
  • between 7 and 4 days before arrival we charge 70% of the total price
  • from 3 days before arrival we charge 90% of the total price

Early booking advantages

Last minute offers? Not with us!

The earlier you book, the better the prices!

Our prices change according to room occupancy in the different categories.

With this flexible system, we reward the guests that book in advance.

Methods of payment

You can pay the hotel bill in cash, by cheque, cheque card, Visa or MasterCard.

Check-in and check-out

Your room is ready for you from 3.00 p.m. on your day of arrival. Please check out by 11.00 a.m. on the day of departure.

Deposit

Thank you very much for your reservation! We ask you to confirm your reservation by credit card. Please complete the following form.

Direct booking advantage

  • Free cancellation up to 15 days before arrival
  • Personal advice with best price guarantee
  • ¾ gourmet board instead of half board
  • More room categories to choose from
  • Points for your Regular Guest Card

Discounts

  • The third full-paying person in a triple room receives a 20% discount.
  • In suites with a separate children's room the third person pays the full price, from the fourth person onwards the discount depends on the age.
  • When accommodated in the parents’ room with 2 full-paying adults …

  • … children up to the age of 3 stay for €25.00 per day.
  • … children aged between 3 and 6 years old enjoy a 60% discount.
  • … children aged between 6 and 13 get a 40% discount.

Four-legged friends

Dogs are welcome at our hotel by prior arrangement and for an extra charge of €10.00 per night. Dog blankets and dog baskets must be brought by the guest. We ask for your understanding that four-legged friends do not have access to the following areas:

  • Restaurant
  • Garden
  • Terrace

Garage

The price for a parking space in the garage is € 4.00 per night. The garage parking space is included for guests in the Landhaus.

Prices

The listed prices must be understood per person per night with a minimum stay of 2 nights. Aditionally, a visitor’s tax of €2.10 and a tourism tax of €0.70 per person (from 14 years upwards) and night will be charged at the hotel.
The following services are included:

  • Exquisite Windschar ¾ gourmet board
  • Swimming and sauna complex flooded with daylight
  • 4,500 m² Windschar park with outdoor pool
  • Gym in the underground Horse Passage
  • Free Windschar activity programme
  • Large children's playroom and children's playground
  • Free WiFi
  • Exclusive price advantage for direct bookings

In case of early departure we charge a fee of 90%.

Single occupancy supplement

The supplement in a single room is €12.00 per night.

Windschar

5 of 5 Stars | TripAdvisor