Information for Your Holiday at Hotel Windschar in Gais
From the minute you arrive to when you leave
You can find all the important information about your stay at the Hotel Windschar below.
General Terms and Conditions
ARRIVAL AND CHECK-IN
When entering the country, the EU's digital Covid certificate (Green Pass) or an equivalent certificate (that proves that you are fully vaccinated, have recovered or have tested negative) is not required.
For more information about the cancellation insurance, please consult the following document. If you would like to know the cost of the cancellation insurance you can consult the following link.
Cancellation terms and conditions
If you do not arrive at all or arrive late or leave early, the following cancellation terms and conditions apply:
up to 15 days before arrival cancellation is free of charge
between 14 and 8 days before arrival we charge 40% of the total price
between 7 and 4 days before arrival we charge 70% of the total price
from 3 days before arrival we charge 90% of the total price
Early booking advantages
Last minute offers? Not with us!
The earlier you book, the better the prices!
Our prices change according to room occupancy in the different categories.
With this flexible system, we reward the guests that book in advance.
Methods of payment
You can pay the hotel bill in cash, by cheque, cheque card, Visa or MasterCard.
Check-in and check-out
Your room is ready for you from 3.00 p.m. on your day of arrival. Please check out by 11.00 a.m. on the day of departure.
Thank you very much for your reservation! We ask you to confirm your reservation by credit card. Please complete the following form.
Direct booking advantage
Free cancellation up to 15 days before arrival
Personal advice with best price guarantee
¾ gourmet board instead of half board
More room categories to choose from
Points for your Regular Guest Card
The third full-paying person in a triple room receives a 20% discount.
In suites with a separate children's room the third person pays the full price, from the fourth person onwards the discount depends on the age.
When accommodated in the parents’ room with 2 full-paying adults …
… children up to the age of 3 stay for €25.00 per day.
… children aged between 3 and 6 years old enjoy a 60% discount.
… children aged between 6 and 13 get a 40% discount.
Dogs are welcome at our hotel by prior arrangement and for an extra charge of €10.00 per night. Dog blankets and dog baskets must be brought by the guest. We ask for your understanding that four-legged friends do not have access to the following areas:
The price for a parking space in the garage is € 4.00 per night. The garage parking space is included for guests in the Landhaus.
The listed prices must be understood per person per night with a minimum stay of 2 nights. Aditionally, a visitor’s tax of €2.10 and a tourism tax of €0.70 per person (from 14 years upwards) and night will be charged at the hotel. The following services are included:
Exquisite Windschar ¾ gourmet board
Swimming and sauna complex flooded with daylight
4,500 m² Windschar park with outdoor pool
Gym in the underground Horse Passage
Free Windschar activity programme
Large children's playroom and children's playground
Exclusive price advantage for direct bookings
In case of early departure we charge a fee of 90%.
Single occupancy supplement
The supplement in a single room is €12.00 per night.